If that doesn't fix the problem then it is possible the Bluetooth radio chip on the Realtek wifi adapter board has failed. Fixes an issue on a system connected to a Bluetooth mouse which causes an error symbol (yellow bang) to be displayed after the system is idle for a period of time. ![]() ![]() Fixes an issue where a Bluetooth mouse paired to the system does not function properly after the Bluetooth speaker/headset is changed to the HFP profile. Restart the PC and see if installing this driver resolves the problem. If you are not offered Realtek Bluetooth drivers, you will need to manually update the drivers. Select Check for Updates again, it should be offered and install as expected. Then go to the device manager, click to expand the Bluetooth device manager category, right click on the Realtek Bluetooth adapter, select Uninstall and check the uninstall driver box. If you are offered Realtek Bluetooth drivers and they install successfully, then you should now be able to update to Windows 10, version 1909 or Windows 10, version 1903. If there is any Realtek Bluetooth software listed there, uninstall it. Go to the windows control panel>programs>uninstall a program. ![]() The only suggestion I can offer would be to see if this works.
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